Privacy Policy

Privacy Policy

Last updated: July 2026

1. Overview and Who I Am

This privacy policy explains how I collect, use, and protect your personal data when you visit or interact with my website. It has been updated to reflect the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data (Use and Access) Act.

For the purpose of data protection legislation, I am the data controller of your personal data. I am registered with the Information Commissioner’s Office (ICO) as a data controller.

If you have any questions about this policy or my data practices, you can contact me directly using the email address provided in the website footer.

2. Information I Collect

I may collect, use, store, and transfer different kinds of personal data about you, grouped as follows:

Identity Data includes first name, last name, username, or similar identifier.

Contact Data includes billing address, delivery address, email address, and telephone numbers.

Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data includes information about how you use my website, products, and services.

Marketing and Communications Data includes your preferences in receiving marketing from me and my communication preferences.

3. How I Use Your Personal Data (Lawful Bases)

I will only use your personal data when the law allows me to. Most commonly, I will use your personal data under the following circumstances:

Performance of Contract: Where I need to perform the contract I am about to enter into or have entered into with you, such as providing coaching services.

Legitimate Interests: Where it is necessary for my legitimate interests, or those of a third party, and your interests and fundamental rights do not override those interests.

Legal Obligation: Where I need to comply with a legal obligation.

Consent: Where you have explicitly given me clear consent to process your personal data for a specific purpose. You have the right to withdraw consent at any time.

4. Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access: You have the right to ask me for copies of your personal information, known as Subject Access Requests or SARs.

Your right to rectification: You have the right to ask me to rectify personal information you think is inaccurate or complete information you think is incomplete.

Your right to erasure: You have the right to ask me to erase your personal information in certain circumstances.

Your right to restriction of processing: You have the right to ask me to restrict the processing of your personal information in certain circumstances.

Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability: You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

5. My Data Protection Complaints Process

If you believe that I have infringed data protection legislation in the way I have handled your personal information, you have a direct right to raise a complaint with me. I take all concerns seriously and operate a formal complaints procedure.

How to Submit a Complaint:

You can submit your data protection complaint by sending an email to my main contact address shown in the website footer, making sure to clearly state that you are raising a data protection complaint.

What to Expect:

  1. Acknowledgement: I will formally acknowledge receipt of your data protection complaint within 30 calendar days.

  2. Investigation: I will take appropriate steps to investigate the matter without undue delay, reviewing how your data was handled, collected, stored, or processed.

  3. Outcome: I will keep you informed of the progress of my investigation and provide a substantive outcome response without undue delay.

Right to Complain to the ICO:

While I encourage you to use my internal complaints process first so I can resolve the issue directly, you retain the absolute right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK supervisory authority for data protection issues, at any time:

ICO Website: https://ico.org.uk

Helpline: 0303 123 1113

6. How to Contact Me

If you have any questions about this privacy policy, wish to exercise any of your legal rights, or wish to file a data protection complaint, please reach out to me using the email address provided in the footer of this website.